March 28, 2011 | MANAGER, TRAINING & DEVELOPMENT - HUMAN RESOURCES | Toronto | Competition #2011-027
|Date:||March 28, 2011
|Position:||MANAGER, TRAINING & DEVELOPMENT - HUMAN RESOURCES
|Location:||Toronto; or satellite position to Kingston|
|Minimum Start Salary:||$51,735 per annum
|Position Status:||Permanent; Fulltime; 35 hours per week|
The Manager, Training & Development is responsible to:
• oversee training and development initiatives that are sponsored by the Human Resources Department for CHS employees;
• address emerging training and development requirements within a growing and changing organization;
• provide consultation, guidance and support to other CHS managers regarding training and development issues.
1. Quadra-lingual Services:
• Responsible for all aspects of the ASL/LSQ Proficiency Programs for CHS Employees encompassing the development and maintenance of policies, procedures, prescribed materials, the provision and scheduling of training; and various assessments and reports. Monitor Equivalency to ASL/LSQ activities.
• Receive and authorize requests for specialized services (French or English Upgrading) or tutorials.
2. Orientation and Diversity Training:
• Develop, establish and oversee a new online orientation program for new hires; develop and deliver accompanying immersion orientation/diversity training sessions; develop and communicate corresponding policies and procedures for the program.
3. Career Investment Planning:
• Oversee policies and procedures for the program and the selection of candidates. Work with each towards their goals; set up training agreement, monitor progress and provide reports.
4. Ad-Hoc Training:
• Oversee development and provision of ad-hoc training as required either as a HR initiative or in partnership with other departments.
• Audit HR records/processes for completeness with regards to training initiatives and with regard to future training requirements e.g. ISO 1000, etc.
5. All Staff Meetings and Quarterly Seminars for Managers:
• Coordinate agendas, training materials and evaluations in partnership with hosts. Oversee coordination of these meetings via HR Office Manager (e.g. space, access, vcon, etc,).
6. Sign Language Services:
• Responsible for provincial policies and procedures, program standards and prescribed materials. Provide support the regions with their local SLS programs.
• Respond to incoming calls, fax and email inquiries, etc.
• Keep accurate and confidential training/participation records/program statistics; and provide reports
• Audit processes/files within Human Resources for purposes of identifying training gaps or tracking and generating reports for the portfolio
• Provide communiqués from Human Resources to the agency regarding training initiatives
• Coordinate training events, schedules and oversee registrations etc., as appropriate
• Design and update program policies, procedures, forms and data collection processes; online resources, etc.
• Purchase of necessary program supplies (instructor/student materials, handouts, supplies, equipment, etc.)
• Ongoing research related to portfolio and training and development
• Other duties as assigned
• Responsible for all aspects of the portfolio budget including development and monitoring of expenses
• Authorize expenses and submit to Financial Services for payment
• Oversee payment for freelance instructors and external contracts
• Maintain accurate records for forecasting and variance reporting as required
• Write and submit funding proposals as is appropriate
Supervision and Volunteer Coordination:
• Recruit, supervise, evaluate and terminate program staff; provide ongoing supervision to HR ASL Instructor through regular meetings, performance reviews, appropriate feed back and active motivation
• Provide guidance, support and evaluation to CIP participants on an ongoing basis and adjust training plans as appropriate
• Problem solve internal challenges agency-wide related to the portfolio on a daily basis
• Liaise with other managers to provide input with respects to supervisory issues related to training matters
• Recruit, contract and supervise freelance instructors/trainers as required
• Participate in community projects and specialized campaigns e.g. United Way, MayMonth, Mayfest, etc.
• Attend internal CHS staff meetings
• Attend HR Meetings
• Attend other management meetings, retreats, etc. as required
• Attend workshops/training related to the field
• Participate and act as CHS representative on related external committees
• Acquire and maintain the ASL/LSQ Proficiency requirements for the position (Superior)
• Keep up to date on issues, continuing education and events related to the position, profession and the agency
LINE OF RESPONSIBILITY:
Reports to Manager, Human Resources
• Bachelor’s degree or equivalent (e.g. college plus adult education training, etc.)
• 3-5 years experience in program development and in the coordination of large training initiatives within a diverse multi-site organization
• Certified Instructor of Signing Naturally Curriculums Levels 1-3 required; and 5 years experience teaching ASL and providing ASL assessments; LSQ proficiency and/or training are definite assets
• High degree of independence with excellent judgement skills
• Excellent information management skills
• Excellent communication skills and ability to supervise and motivate
• Basic budget skills
• Proficiency in ASL; LSQ and written French language skills are assets
• Proficiency in MS Office Suite and Internet; comfortable with research and using multiple technologies for the development of online materials
• Regular travel to other CHS offices in Ontario
|SEND RESUME TO:||Subject:
Competition # 2011-027
The Canadian Hearing Society
|Please email your resume as a MS Word attachment or paste the resume into the body of the email. Remember to put the competition number in the subject line. Thank you for your application.|
HIRING PROCESS FOR CULTURALLY DEAF, ORAL DEAF,
DEAFENED, AND HARD OF HEARING APPLICANTS
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