POSITION SUMMARY:

As a key member of the fundraising team, you will assist with the co-ordination of all fundraising programs and provide general assistance to the fundraising staff. 

NATURE OF THE POSITION:

This position functions as part of an integrated team consisting of two (2) development coordinators each with their own portfolio, each as a back-up to the other.

PORTFOLIO:

•    Provide support to Manager, Fund Development in all aspects of events and institutional giving including corporations, foundations, service clubs, sponsorships, and government project funding
•    Assist regional offices and event committees in the delivery of CHS fundraising events, including planning, participation and volunteer recruitment
•    Assist in web development and maintenance of peer-to-peer fundraising software for fundraising events e.g. CHS Quest, CHS eBay Auction, CHS Golf Tournament
•    Research, identify and assist in preparation of funding applications and applications to grant-making organizations aligned with CHS funding needs including corporations, foundations, service clubs, sponsorships, and government project funding.
•    Process financial documents for the portfolio e.g. coding, acknowledgement receipts, reviewing monthly statements, receiving/processing cash/donations from events, etc.

MAJOR RESPONSIBILITIES:

Direct Service:

•    Maintain the fundraising database including the input of new donor files, changes to donor records and preparing lists;
•    Track fundraising activities, prepare reports as required and consult on a regular basis to maximize results;
•    Process mailings;
•    Provide support to and liaise with regions
•    Assist with monthly reports for internal use, including reports for Regional Directors and other departments
•    Assist with the co-ordination of fundraising events & activities
•    Field incoming/outgoing phone calls, including the processing of donations
•    Liaise with staff and volunteers in support of all fundraising programs
•    As a member of the FR team, participate in nurturing relationships with donors, potential and existing
•    Other duties as assigned

Administration:

•    Maintain and update donor files as required
•    Maintain and update monthly report files as required
•    Respond to phone, mail, and email requests
•    Assist with donor communications and stewardship
•    Other duties as assigned

Supervisory

•    Provide guidance and training for student placement/volunteers (approximately 300 per year, agency-wide)

Community Education

•    Provide information to the public about programs and services via phone, written correspondence, e-mail and walk-in inquires
•    Participate in presentations and displays related to CHS fundraising
•    Provide assistance in community events and specialized fundraising campaigns such as the internal United Way Campaign, May Month, etc.

Professional Development

•    Attend internal staff meetings
•    Attend and participate in workshops/seminars related to position
•    Keep up-to-date on issues and information related to position and agency
•    Acquire and maintain ASL proficiency required for the position (Intermediate-Plus)

LINE OF RESPONSIBILITY:

Reports to Manager, Fund Development

QUALIFICATIONS:

•    Post-Secondary Diploma in Fundraising, Business, Marketing or equivalent
•    Minimum 3 years experience in fundraising, marketing, or event management within a charitable/non-profit environment
•    Proficiency in Microsoft Office Suite, Internet and fundraising software
•    Strong written English skills
•    Strong detail and follow-through skills
•    Well organized and customer service-oriented
•    Ability to juggle simultaneous activities, work under pressure and meet deadlines
•    Proficiency in American Sign Language (ASL) or willingness to learn
•    Demonstrated sensitivity to working in a culturally diverse environment
•    Occasional evening or weekend work (events, etc.)
•    Valid driver’s license required with access to a vehicle; travel e.g. local or to other offices