POSITION SUMMARY:

* Provide language interpretation between culturally Deaf, oral deaf, deafened, hard of hearing and hearing individuals or groups in a variety of settings
* Act as resource for community development and liaise with related consumers. 

MAJOR RESPONSIBILITIES:

Direct Service:

* Provide interpretation between la Langue des signes québecoise and French using differing forms of visual/gestural communication in a variety of settings including internal and external assignments
* Travel to and from assignments
* Prepare for assignments through research and consumer consultation
* May act as a mentor/guide for students (intern) placement
* Provide appropriate back up support in the absence of other staff

Administration:

* Assist with administrative aspects of delivering service depending on regional requirements
* May prepare/assist in preparation of Request and Statistics forms including accurate match of invoices, cheques, and send appropriate information to Head Office
* Provide related Ontario Interpreting Services information via correspondence, telephone queries, and walk-ins including fee for service information when required
* Book assignments when required and negotiate fee for service
* Follow up with interpreters and freelancers in the community
* Maintain accurate records and statistics in relation to hours of work, travel expenses, number of consumers, as required

Community Education:

* Prepare and present workshops to consumers and community groups on interpreting services
* Liaise with the deaf community to determine and respond to service needs
* Advocate for accessibility
* Answer telephone/TTY calls requesting interpreting information
* Educate consumers on appropriate role of interpreter
* Participate in community events and special events as required, e.g. May Month, United Way, etc.
* Represent CHS on internal and external committees
* Promote CHS and interpreting services through newsletters, promotion and external networks

Financial Management:

* Responsible for filling out travel expenses for timely submission

Professional Development:

* Attend all department and agency staff meetings
* Keep up-to-date on relevant legislation and trends
* Acquire and maintain LSQ proficiency to the level required for the position
* Attend freelance and Ontario Interpreting Services meetings
* Attend professional workshops and conferences related to position

LINE OF RESPONSIBILITY:

* Reports to Regional Director, Ottawa

QUALIFICATIONS:

* Post secondary diploma from accredited interpreter training program (College Boreal, L’Université du Quebec a Montréal (UQUAM), CEGEP du Vieux Montreal).  A relevant combination of academic qualifications and direct interpreting experience may be accepted in lieu of a diploma from an interpreter training program
* Proof of professional screening Junior, Intermediate or Senior level from a Quebec interpreting agency
* Excellent language skills over the continuum from la Langue des signes québecoise (LSQ), both receptively and expressively
* Proficiency in English and ASL or willingness to learn
* Able to maintain strict confidentiality and adhere to the professional code of ethics
* On-going professional development and training in various areas such as code of ethics, skills enhancement, Deaf culture awareness, etc...
* Excellent judgement, maturity and ability to effectively manage stress
* 3 years interpreting experience
* Excellent creativity, customer service and analytical skills
* Willingness to travel and access to a vehicle
* Excellent interpersonal and communication skills
*  Proficiency in Microsoft Office Suite and Internet
* Demonstrated sensitivity to working in a culturally diverse environment